Support
Contact us
Questions about solar panels, batteries, inverters or an order? Get in touch and our Canadian team will be happy to help.
Message us
Send us a message
Tell us what you need and we’ll reply by email.
Warranty question? Please register your product first and include your order number below.
Visit
Our locations
All three warehouses are open for pickup: Markham and Mississauga (GTA, Ontario) and Surrey (British Columbia).
Mississauga warehouse
1835 Meyerside Dr, Mississauga, ON L5T 1G3
Open for pickup. If you live in the GTA and would like to pick up your order, just let us know.
Open in Google Maps (opens in a new window)Surrey BC warehouse
3225 194 St, Surrey, BC V3S 7L3
Open for pickup. If you live in the Vancouver area and would like to pick up your order, just let us know.
Open in Google Maps (opens in a new window)Markham warehouse
911 Denison St, Unit 3, Markham, ON L3R 3K4
Our head office and warehouse is open for pickup. If you live in the GTA and would like to pick up your order, just let us know. We also serve resellers, distributors, wholesale and bulk orders, with free delivery within the GTA for orders over $2000.
Open in Google Maps (opens in a new window)FAQ
Common questions
Can I pick up my order?
Yes. All three of our warehouses are open for pickup: Markham and Mississauga in the GTA, and Surrey in the Vancouver area. Let us know in your message or order notes which location you’d like to use.
Do you handle wholesale or bulk orders?
Yes. Our Markham head office serves resellers, distributors, wholesale and bulk orders, with free delivery within the GTA for orders over $2000. You can also request a quote.
How does the warranty work?
IRICO-brand products carry a 5-year Canadian warranty. Other brands we carry (e.g. JA Solar, SRNE) follow the manufacturer’s warranty terms shown on each product page. Please register your product to activate your warranty.
Where can I find manuals and the controller app?
Manuals and documents are on our Download page, and the controller app is on the Controller APP page.